Choosing the right mobile carrier in Taiwan depends on your priorities: network performance, price, or extra perks. This article compares FarEasTone (FET) and T Star (Taiwan Star) across key factors to help you decide. For a broader view of available options, see our Best 5G Plans in Taiwan for 2025.
Network Coverage and Performance
FarEasTone operates a mature 5G vs 4G in Taiwan: Which Should You Choose? network with extensive coverage in urban and rural areas. It also has a growing 5G network, covering major cities like Taipei, Taichung, and Kaohsiung. According to Opensignal reports, FET consistently ranks high in download speed experience and video experience. T Star, on the other hand, focuses on 4G with a smaller 5G rollout. Its coverage is strong in northern Taiwan but weaker in central and southern regions. In rural areas, T Star may rely on roaming agreements with other carriers.
4G and 5G Availability
- FarEasTone: 4G coverage reaches 99% of population; 5G covers major metro areas with plans to expand.
- T Star: 4G covers approximately 90% of population; 5G limited to select districts in Taipei and New Taipei.
Speed Comparison
In Ookla Speedtest Intelligence (Q2 2024), FarEasTone's median download speed on 4G was 52 Mbps, while T Star averaged 38 Mbps. On 5G, FET reached 210 Mbps versus T Star's 145 Mbps. For heavy data users, FET offers faster, more consistent speeds. You can check current performance with a 5G Speed Test: Which Carrier is Fastest?.
Pricing and Plans
Both carriers offer prepaid and postpaid plans. FarEasTone tends to be more expensive but includes extras like streaming service discounts. T Star positions itself as a budget-friendly option. For a detailed look at prepaid options, see our Prepaid SIM Card Taiwan: Complete Buying Guide.
Popular Postpaid Plans (as of October 2024)
| Plan | Data | Speed | Price (NTD) |
|---|---|---|---|
| FarEasTone 4G 699 | Unlimited (21Mbps cap after 50GB) | Up to 500Mbps | 699 |
| FarEasTone 5G 999 | 60GB then 10Mbps unlimited | Up to 1Gbps | 999 |
| T Star 4G 399 | Unlimited (12Mbps cap) | Up to 300Mbps | 399 |
| T Star 5G 599 | 24GB then 5Mbps unlimited | Up to 500Mbps | 599 |
For light users, T Star's 4G 399 plan is attractive. Heavy users may prefer FET's unlimited options with higher speed caps. If you're a student, check out Student Mobile Plans in Taiwan: Discounts and Deals for special offers.
Extra Perks and Bundles
FarEasTone offers friDay music and video streaming, plus discounts on e-commerce platform friDay Shopping. T Star partners with KKBOX and LINE TV for entertainment bundles. Both carriers provide international roaming packages, but FET has more options for frequent travelers.
Roaming Packages
- FarEasTone: Asia roaming from NT$199/day (1GB), Japan 5GB for NT$499.
- T Star: Asia roaming NT$299/day (1GB), Japan 3GB for NT$399.
Customer Service and Support
FarEasTone operates physical stores nationwide and 24/7 hotline. T Star relies more on online support and has fewer retail outlets. In J.D. Power's 2023 Taiwan Wireless Customer Care Study, FET scored higher in overall satisfaction. T Star has improved but still lags in problem resolution.
Which Carrier Should You Choose?
If you prioritize speed, coverage, and premium perks, FarEasTone is the better choice. If you are on a tight budget and live in areas with good T Star coverage, T Star offers excellent value. For more guidance, see our complete guide to Best Prepaid Data Plans in Taiwan.
For students or light users, T Star's low-cost plans are ideal. For professionals needing reliable connectivity, FET's robust network is worth the premium. Compare plans at major retailers like Carrefour or TSMC storefronts, or check online at PChome and Shopee. You can also use our Taiwan Mobile Plan Calculator: Find Your Ideal Plan to find the best fit.
Conclusion
Both carriers have strengths. FarEasTone leads in network quality and extras, while T Star wins on price. Evaluate your data usage and location before deciding. For more detailed analysis, read our Taiwan mobile network comparison 2024 and best 4G plans in Taiwan.
Related articles
- The Complete Guide to Choosing the Best Mobile Plan in Taiwan
- Taiwan Mobile Network Comparison 2024
- Best 4G Plans in Taiwan
- FarEasTone vs Chunghwa Telecom
- T Star vs Taiwan Mobile